A: Good morning, sir. Can I help you?
B: Good morning. I bought this camera here a few months ago. It has ruined two tolls of film already.
A: I'm so sorry to hear that.
B: I hope you will be able to fix it or refund my money.
A: Have you brought the sales slip?
B: Yes, here it is.
A: Sorry, sir. Your warranty was good for six months. It expired two weeks ago.
B: Two weeks ago? What difference does two weeks make? I'm sure it was defective when I bought it.
A: Eh... That could be possible. But no one can tell.
B: What shall I do?
A: Well, you can leave it here for repairing, but there will be a charge.
B: A Charge? How could that be?
A: You know that your warranty has run out. There is nothing I can do.
B: Can you make an exception in my case this time?
A: I'm terribly sorry, sir. We can't set a precedent. I hope you can understand.